Consumer Chatbot
Balanced safety for public-facing chatbots.
Contributors
Overview
The Consumer Chatbot profile is the industry standard for general public engagement. Whether you are building a brand ambassador, a shopping assistant, or a fun character bot, this profile manages reputation risk by preventing the bot from "going off the rails."
It handles the tricky edge cases of public interaction: handling trolls, avoiding hallucinations, and maintaining a respectful tone.
Included Guardrails
5 RulesNSFW Content Guardrail
Detects and blocks explicit or adult content.
Hate Speech Guardrail
Blocks hateful or abusive content targeting protected classes.
Jailbreak Pattern Guardrail
Detects common jailbreak templates such as DAN-style prompts.
Hallucination Risk Guardrail
Assesses likelihood of hallucinated or fabricated responses.
Citation Required Guardrail
Requires citations or sources for factual claims in outputs.
Key Benefits
Reputation Protection
Prevents your bot from being tricked into saying offensive or brand-damaging things.
Hallucination Checks
Verifies facts against provided context to reduce "made up" answers.
Troll Resistance
Resilient against users attempting to confuse or anger the bot.
Wait, when should I use this?
Integration
const botConfig = {
profile: 'consumer-chatbot',
personality: 'friendly',
strictness: 'medium'
};Frequently Asked Questions
Will this block slang?
No, it understands context (slang vs. hate speech) to allow natural coversation.